Submito

Email Notifications

Get notified by email whenever a new submission arrives.

Overview

Submito can send email notifications to one or more addresses whenever a new submission is received on a form. Notifications are sent from Submito's verified email channel and include a sanitized preview of the submitted data.

How It Works

  1. A submission arrives on your form endpoint.
  2. Submito processes and stores the submission.
  3. A notification email is queued and sent to each verified recipient address.
  4. The email contains the submission fields, metadata, and a link to view it in the dashboard.

Notification emails are sent asynchronously via a background queue. Delivery typically happens within seconds of submission, but may be slightly delayed during high-traffic periods.

Verified Recipient Emails

To prevent misuse, Submito only sends notifications to verified email addresses. An email must be verified before it can receive notifications. There are two ways to add verified emails:

Workspace-level Emails

Add verified emails at the workspace level in Workspace Settings > Emails. Workspace-level emails can be reused across multiple forms in that workspace, saving you from re-verifying the same address.

Form-level Emails

Add verified emails specific to a form in Form Settings > Notifications. These are only available for that form.

Verifying an Email

  1. Go to Workspace Settings > Emails (or Form Settings > Notifications).
  2. Click Add Email and enter the address.
  3. Submito sends a verification email to that address.
  4. Click the link in the verification email to confirm ownership.
  5. The email is now verified and ready to use.

Verification emails expire after 24 hours. If the link expires, use the Resend button next to the pending email to send a new one.

Assigning Emails to a Form

After verifying an email, assign it to receive notifications for a specific form:

  1. Go to Form Settings > Notifications.
  2. Select a verified email from the dropdown (workspace-level emails appear here too).
  3. Click Add.

Each form supports up to 3 notification email addresses.

Notification Content

Each notification email includes:

  • Form name and workspace
  • Submission timestamp
  • A table of submitted field names and values (HTML-sanitized)
  • A View Submission button linking to the dashboard

HTML is sanitized

Field values in notification emails are sanitized to prevent XSS. If a submission contains HTML tags, they are stripped or escaped before display.

Spam Submissions

By default, notification emails are sent for all submissions, including those flagged as spam. You can disable spam notifications per form in Form Settings > Notificationsby toggling Send notification for spam submissions off.

Removing Emails

To stop notifications to an address, remove it from the form's notification list in Form Settings. This does not delete the verified email - you can re-add it later.

To permanently delete a verified email, go to Workspace Settings > Emailsand click the delete icon. Deleting a workspace email will also remove it from any forms currently using it.

Daily Digest

In addition to per-submission notifications, workspace owners receive a daily digest email summarizing the previous day's submission activity across all forms. The digest includes submission counts per form and highlights any forms with unusual activity.

The daily digest is sent to the workspace owner's account email and cannot be redirected to other addresses.

Spam ProtectionWebhooks